Dear Potential Natural Earth Paint Retailer,
Thank you for your interest in Natural Earth Paint Canada products! We hold your business in high regard and as such, we carefully screen and approve Wholesale Account requests. This allows us to grow and create a program that creates the best opportunity to succeed for both our business and yours.
Please consider the following terms of our Wholesale Accounts, and if you agree, complete and sign the application below.
WHOLE AGREEMENT TERMS AND CONDITIONS
Your submission of this Wholesale Application indicates that you agree to the terms of the following Wholesale Agreement as established by Natural Earth Paint Canada.
Orders may be placed through our wholesale portal on our website. Coupon codes or promotional discounts do not apply to Wholesale orders. Lead-time: 3-5 days (from the time the order is placed until the day it is shipped). We will contact you via email if there will be a delay in your order.
Minimum order: $400
The Wholesale Account will receive an order confirmation via email before any product is shipped. By receiving the confirmation, the Wholesale Account agrees to receive the purchase order as confirmed. The Wholesale Account has 24 hours from the time the confirmation is received to contact Natural Earth Paint Canada regarding canceling or adjusting the purchase order (although commonly, orders are shipped immediately after placed). The Wholesale Account will also receive a shipment confirmation email once the order has left our warehouse. It is the Wholesale Account’s responsibility to track shipment with the tracking number provided in the email. Once the shipment has left our warehouse, we are no longer responsible for that package. Any shipping claims must be made by Customer to the appropriate carrier/transportation company. We ship via Canada Post unless advised at the time of placing the order.
All Natural Earth Paint products have a suggested retail price (MSRP). Retailers retain the right to charge above the MSRP; however, they may not charge less than the suggested retail price. In the event that the Wholesale Account chooses to place the products or goods for sale at a discount (MAP), the Wholesale Account cannot discount the products more than 15% below MSRP without the approval of Natural Earth Paint Canada, and all items must be clearly identified as being priced below MSRP. Natural Earth Paint Canada reserves the right to discontinue doing business with any reseller that advertises Natural Earth Paint products at a lower price than the MSRP.
Natural Earth Paint Canada will make available images that you might require for your print and online presence. Should you require any additional images, please contact us. Any imagery you provide yourself must be approved prior to use.
Natural Earth Paint will consider any special requests made by the Wholesale Account at the time the order is placed and prior to shipment, such as method of delivery and packaging, which may be subject to additional fees. We will try our best to accommodate our Wholesale Accounts as best we can, however we can make no guarantees.
We currently accept the following payment methods: Visa, MasterCard, Google Pay, Apple Pay, Discover, and Interac. E-transfers will be offered to Net30 Wholesale Partners. Invoices are automatically emailed to Net30 Wholesale Accounts after their order is placed. We will review the order within 1-2 business days and get it ready for shipping. If there is a delay, we'll contact you via email. Please note, unless paid at time of order ,your invoice is payable within 30 days. Payments on all orders made by Wholesale Accounts that have not qualified for Net30 terms will be processed right away and receipts will be emailed immediately after payment is received. If Net 30 terms are preferred, please email three trade references and a credit application so we can complete the proper background checks and determine whether to grant Net30 Terms. The Wholesale Account is not to deduct any fees from the invoice, under any circumstances without the expressed approval by Natural Earth Paint Canada. Any unauthorized deductions or discounts reflected in the payment will be grounds for termination of contract between the Wholesale Account and Natural Earth Paint Canada if not corrected immediately.
Should terms be extended, Wholesale Accounts will be subject to an interest charge of 2% of the amount of the entire invoice beginning 30 days after the invoice is due and will continue to accrue at 2% every 15 days thereafter. Terms will be reverted to pre-payment if the account is overdue more than twice in a fiscal year. Natural Earth Paint Canada retains the right to terminate any delivery or suspend further deliveries in the event the Wholesale Account’s financial condition becomes unsatisfactory.
Our standard contracted shipping carrier (and typically most economical) is Canada Post for wholesale orders within Canada. If the Wholesale Account specifies/requests another mode of shipping, please specify preferred shipping method and account #. The Wholesale Account is responsible for all shipping charges. Contact us directly for pallet orders. If merchandise is damaged in transit via freight, please accept the shipment and file a claim with the carrier. Call us about any other delivery issues.
NOTICE OF DEFECTS/RETURNS
The Wholesale Account must make any claims of defects, including but not limited to those related to shortages, quality, or specification, within the first 7 days after the receipt of merchandise. The Seller cannot be responsible for shortages when shipments are directed to a third party. It is the responsibility of the Wholesale Account to inspect upon receipt, that all merchandise delivered matches its order. SHORTAGES: In the event of a product shortage, Natural Earth Paint Canada will give the Buyer the option to either have the missing product shipped to them at-once or to have the amount of the product credited to their account. Please contact our office at email@example.com regarding shortages.
DAMAGED PRODUCTS: In the event of damaged products, the Wholesale Account is to take a picture of the product and email it to firstname.lastname@example.org. A Return Authorization will be issued as soon as possible and then the Wholesale Account is to send the products back to Natural Earth Paint Canada. As soon as the product is received, credit will be issued. All credit will be applied to future orders.
RETURNS: It is the responsibility of the Wholesale Account to inspect upon receipt, that all merchandise delivered matches its order. A written authorization from the seller must be obtained by the Wholesale Account for any returned merchandise. All returns must be made within 7 days of receipt of goods. Returns will only be granted in the event of damaged or defective goods. All credit will be applied to future orders.
ACCEPTANCE OF GOODS WITH KNOWN DEFECTS
Wholesale Account must notify Seller in writing of all claims for damages resulting from late delivery or any other defect that is known to Wholesale Account at the time Wholesale Account accepts the merchandise. Wholesale Account hereby waives any claim for damages resulting from any defect Wholesale Account is aware of, including late delivery, at the time Wholesale Account accepts the merchandise.
MERCHANTABILITY AND MISREPRESENTATIONS
Wholesale Account agrees that Natural Earth Paint Canada makes no warranty, express or implied, as to the merchantability of Natural Earth Paint products. Wholesale Account also agrees that Natural Earth Paint Canada is not liable for any misuse or misrepresentations of the goods by the Wholesale Account.
This Agreement constitutes the entire understanding and agreement between Natural Earth Paint Canada and Wholesale Account. Please acknowledge your agreement to follow these conditions for all purchase that your company may make, by signing and entering today’s date.
You can print the agreement here.